Members Login

Email Us Here

24 hour reception
call 604 966-0999

Guest Information

We look forward to meeting you when you arrive! Our contact information is below. If you require anything prior to your arrival please call us and we'll take care of it for you. Have a look at our concierge page for services we can book in advance to your arrival.   

Consumer Protection BC


Discount Winter Lift Tickets

Have your lift tickets presented when you arrive and obtain a discount for ordering in advance, BOOK TODAY!

Discount Bus Transportation

Roundtrip from Vancouver airport via Pacific Coach LInes bus travel pre-book online and save time!
Whistler Blackcomb Programs
Learn about ski or snowboard Programs with a FREE telephone consultation!

Discount Summer Sightseeing and Bike Park Lift Tickets - CALL OR EMAIL TO OBTAIN PRICING AND ORDER IN ADVANCE!

Affinity Sports

Ski & Snowboard rentals. They allow you to trade your equipment as desired - Save up to 30% by booking online

Spicy Sports

Ski & Snowboard rentals - Save up to 30% by booking online

Black Tie

Ski Rental Delivery made easy!

Contact :
You can find us in the Deer Lodge of Whistler Town Plaza

4314 Main Street, Whistler.
Phone : 604 966 0999
Fax : 604 966 0998
Email :


MAPS : click here for maps
From Hwy 99 North coming from Vancouver turn right onto Village Gate Blvd, coming from Pemberton turn left onto Village Gate Blvd. Once on Village Gate Blvd get into your left lane immediately and take the first left onto Northlands Blvd then the first or second right onto Main St.   Whistler Town Plaza Deer Lodge Check In is pictured above and located between Delta Whistler Village Suites and Tyndall Stone Lodge, across the street from the Whistler library. Look for the red sign that says Check In. Our reception desk is in the Deer Lodge lobby. The reception lobby entrance is between Thornhill Realty and the The North Face Store. There is one free Guest Check In spot and the remaining parking spots in front of the Deer Lodge are all pay parking (25 cents for 15 minutes). We look forward to greeting you!

CHECK-IN & OUT : As the suites are all privately owned, the check-in and out times can vary. The majority of the suites offer 4:00 pm check-in and 10:00 am check-out.


December 1- April 30 : 8am to midnight daily
May 1 - November 30 : 9am-9pm Sunday - Thursday, 8am - Midnight Friday/Saturday, however, hours may vary according to occupancies. Please call 604-966-0999 for our current hours a few days prior to travelling

Let us know if you expect to arrive after hours we will make appropriate arrangements.

For current weather and snow conditions visit the the Weatheroffice

Help us serve you better. If you require any more information please let us know by calling 604 966 0999 or via email


Whistler Reception - Company - Benefits - Membership - Endorsements - Guest Info - Concierge - Consultation Services