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Front desk team,


I wanted to pass this note along to you (below) from my guest that was impacted by the water flood situation on the 24th of Dec.  Your fine service through this disruption really helped and I wanted to be sure you received the thanks you deserve.


Thanks again!!!!



We had a very lovely holiday at your condo, in spite of the rocky start.  It would not have been much of a problem if we did not have so many family commitments going on on Christmas day.  Thanks for keeping in touch and for the lovely arrangement, Stephanie was really cordial and so helpful with everything the entire time. 

The location of the condo was perfect for our needs, and the place itself was so cozy, we were often hesitant to leave it!!  Your movie and book library were such pleasant touches, and they definately came in handy.

I hope everything was in order on our departure, we tried to leave the place as we found it.  Let us know if there are any problems.

 We look forward to returning, hopefully a new annual tradition, and will definately contact you.

Merry Christmas and Happy New Year!!! 

Leah (The Bhullar Family)


Hi Sandy and Rob - we had a wonderful time.  The snow was great and the location was really convenient.  As ski-in snobs, we didn't think the trek was long at all. You were right, the room was really quiet.


The front desk personnel were wonderful - and I really mean that.  We stayed in Beaver Creek over xmas at a Starwood resort (we're platinum members).  The place was part hotel, part timeshare and the worse organized stafff I'd ever're very lucky to have such wonderful people manning the front office.  It really makes a difference - despite our status we'll never stay at that Starwood hotel again...


We passed on the hottub because it was too yucky and wet outside to venture across the ped path, but the tub in the condo was sufficiuent for everyone.  You'll probably be hearing from us again.



Leslie, Chris and Alex...


To all at the Town Plaza front desk and especially Stephanie,  thanks.  This email is from one of my recent guests.

Thanks, Ron




Hi Ron -

       Your place was great!  We loved everything about it and Whistler - especially being there in a week when snow conditions were excellent.    The condo location was perfect - easy to get everywhere in the village.   Especially liked the big bathtub for soaking our sore ski muscles.  And used the CD player a lot. 


    By the way, the reception/concierge folks at the Deer Lodge were extremely personable and helpful, especially Stephanie whose dining and other recommendations made our stay especially pleasant.

   All in all, it could not have been better - we are looking forward to our next trip and will certainly consider your condo again. 

      Thanks also for all your advance information and assistance.  You've been a fine host!   



John Kitchen


Thought you might like to hear the kind words being said about you.

Thanks for everything,
Sent: January 31, 2007 12:31 AM
To: Tracey MacKinlay
Subject: RE: Town Plaza
Dear Tracy,
I just want to say a very big THANK YOU. We had an awesome holiday. Your unit was fabulous. It had everything that we needed. It is in a great postion and has an interesting outlook. We loved Whistler. The snow was the best we've ever experienced. It is a very vibrant place and we certainly enjoyed our Australia day outside Australia. My older son Guy wants to go and work at Whisler before going to university! I would just like to say that the girls that you have operating the front desk, Stephanie and Natasha and the others were exceptionally helpful and friendly. They certainly encourage people to come back. Unfortunately my son knocked over your taller lamp with the paper shade and the paper in the shade cracked. I looked for another shade without success so I would like to replace it so if you can find another one and place the cost on my Visa card, I would feel better. We had an awesome holiday and I am gateful for your assistance. Maybe we might meet if you come to visit Margot. thank you once again,

 Karen Zerbst


Hi Stephanie:
Just wanted to Thank you for your kind and warm reception upon arriving at Whistler.  The room was great and I was impressed with the little extras they had in there.  As always we really enjoyed our stay and my dad at 87 yrs old loved going up on the gondola - he went to the very top! 
Thanx once again for all your help.  Looking forward to another holiday up there in the future.
Lili Muth

Hi all, please see the kind comments from Sue Stackman and her family.


Thanks again to everyone!


Dan Morgan

Tel: 00-44-7801-337801

More details and online booking at:

Discount lift tickets at:


---------- Forwarded message ----------

Date: Aug 24, 2006 6:42 AM

Subject: Stackman's in Australia.



Hi Dan,



Please let me apologise for my delay in this reply. It has taken us a

little while to settle back into Australia again. We are missing

Whistler very much.


My thoughts on our experience are as follows: feel free to use any of

my comments in your guestbook.


I think your website is easy to navigate and it is so easy to find out

all the information needed when booking accomodation. I would give you

a rating of 10 for perfect- regarding the condo, furnishing, position

and comfort. We felt right at home at your place. We thought we had

the best spot in the village and the view every morning! Wow- we could

not believe it.  We would also like to comment on Stephanie at

reception. She is an asset to all of you . Stephanie could not have

help us any more than she did regarding transport, hire cars, finding

things around the village. We feel very  lucky  to have meet her and

will remember her for a very long time to come.


We have already talked about coming back there hopefully next year for

a much longer stay.  Would it be possible to rent your condo for

around 6 to 9 months from around August and at what cost approximately

if this would be at all possible.


You may not be aware but 3 days before we left Whistler our daughter

and her partner who both live in Whistler decided that they would

marry on Friday August 4 so it turned a wonderful holiday into a very

memorable one.

We would like to thank you for allowing us to stay in your condo it

was a very comfortable and beautiful home away from home for us.

Sue and family.




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